TY  - BOOK
AU  - DiSanza, James R.  
AU  - Legge, Nancy J. 
TI  - Business and professional communication : : Plans, processes, and performance 
SN  - 9780205581856 
U1  - 658.45 
PY  - 2009///
CY  - Boston : 
PB  - Pearson/Allyn and Bacon, 
KW  - Business communication.
KW  - Communication in organizations.
KW  - Communication in management.
ER  -