Lesikar, Raymond V. Basic business communication : Skills for empowering the Internet generation / Raymond V. Lesikar, Marie W. Flatley. - 9th ed. - Boston : McGraw-Hill, c2002. - xxv, 592 p. : ill. ; 28 cm. Includes bibliographical references and index ISBN: 9780071122252 Subjects--Topical Terms: Business communication Dewey Class. No.: 658.45 / LES