TY  - BOOK
AU  - Drennan, David 
AU  - Pennington, Stuart 
TI  - 12 ladders to world class performance: How your organization can compete with the best in the world 
SN  - 9780749430009
U1  - 658 
PY  - 2000///
CY  - London
PB  - Kogan Page, 
KW  - Personnel management
KW  - Competition
ER  -