TY  - BOOK
AU  - Eggert, Max A. 
TI  - The assertiveness pocketbook
SN  - 9781870471459
U1  - 158.2 
PY  - 1997///
CY  - Alresford :  
PB  - Management Pocketbooks
KW  - Assertiveness (Psychology)
KW  - Assertiveness training.
KW  - Interpersonal communication
ER  -