TY  - BOOK
AU  - Bell,Desmond
AU  - McBride,Philip
AU  - Wilson,George
TI  - Managing quality
SN  - 9780750648370
U1  - 658.562 20
PY  - 1994///
CY  - Boston
PB  - Butterworth Heinemann
KW  - Total quality management
N1  - Includes bibliographical references (p. [229]-232) and index
ER  -