Watson-Delestree, Anee  <br/><br/>
Basic telephone training :  A basic course in telephone language and skills / 
Anee Watson-Delestree. 
 - Hove, [England] :  Language teaching publications,  c1992. 
 - 78 p. :  ill. ;   24 cm. 
<br/><br/><label>ISBN: </label>9780906717424 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone in business. <br/>Telephone etiquette. 
<br/><br/><label>Dewey Class. No.: </label>651.73  / WAT