Graves, Paul Managing an effective operation / Paul Graves and Eddie Fowler. - Oxford ; Boston : Butterworth Heinemann, 1995. - xvii, 210 p. ; 24 cm. - Institute of Management series . Includes bibliographical references (p. 205) and index. ISBN: 9780750620314 Subjects--Topical Terms: Organizational effectiveness.Management. Dewey Class. No.: 658 / GRA