TY  - BOOK
AU  - Poister,Theodore H.
TI  - Measuring performance in public and nonprofit organizations
SN  - 9780787949990 (acidfree)
U1  - 352.3 
PY  - 2003///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Organizational effectiveness
KW  - Measurement
KW  - Non-profit organizations
KW  - Public administration
KW  - Performance
N1  - Includes bibliographical references (p. 275-282) and index
ER  -