Poister, Theodore H.  <br/><br/>
Measuring performance in public and nonprofit organizations / 
Theodore H. Poister. 
 - 1st ed. 
 - San Francisco :  Jossey-Bass,  c2003. 
 - xxi, 289 p. ;   24 cm. 
 - The Jossey-Bass nonprofit and public management series .
<br/><br/>Includes bibliographical references (p. 275-282) and index. 
<br/><br/><label>ISBN: </label>9780787949990 (acidfree) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness--Measurement.<br/>Non-profit organizations.<br/>Public administration.<br/>Performance--Measurement.
<br/><br/><label>Dewey Class. No.: </label>352.3  / POI