Ingram, Thomas N. Professional selling : A trust-based approach / Thomas N. Ingram. - 3rd ed. - Mason (Ohio) : Thomson/South-Western, 2006. - xxiv, 437 p. : ill. ; 28 cm. ISBN: 9780324321036 Subjects--Topical Terms: SellingCustomer relationsSales management Dewey Class. No.: 658.81 / ING