TY  - BOOK
AU  - Morgan, Colin 
AU  - Murgatroyd, Stephen 
TI  - Total quality management in the public sector : : An international perspective 
SN  - 9780335191024
U1  - 350.0078  
PY  - 1994///
CY  - [Buckingham, England]
PB  - Open University Press
KW  - Management
ER  -