Anderson, Ralph E. Personal selling : Building customer relationships & partnerships / Ralph E. Anderson, Alan J. Dubinsky, Rajiv Mehta. - 2nd ed. - Boston ; New York : Houghton Mifflin, c2007 - xxv[v], 497 p. ; 27 cm. includes notes, glossary and index. ISBN: 0618731016 Subjects--Topical Terms: SellingSales personnelCustomer relations Dewey Class. No.: 658.812 / AND