Thomson, Peter The secrets of communication : Be heard and get results / Peter Thomson. - London : Simon & Schuster, 1996 - xii, 216 p. : ill. ; 24 cm. - Simon & Schuster business books. . ISBN: 0684816652 Subjects--Topical Terms: Conversation Interpersonal communication Verbal communication Dewey Class. No.: 302.2 / THO