Software quality : producing practical, consistent software / Mordechai Ben-Menachem and Garry S. Marliss

Table of Contents

1.0 Introduction to Software Quality
1.1 The Three CPIs

2.0 Establishment of a Software Quality Program
2.1 Selling the Quality Plan

3.0 The Trillion Dollar Dilemma - The Year 2000

4.0 Software Quality Assurance Planning: An Overview
4.1 Establishing Quality Goals
4.2 SQA Planning, Software Productivity and Documentation - A Case Study

5 SQAP: Purpose and Scope
6 SQA Management
7 Documentation
8 Standards, Practices, Conventions and Metrics
9.0 Reviews and Audits
9.1 The Management Review Process
9.2 The Technical Review Process
9.3 The Software Inspection Process
9.4 The Walkthrough Process; 9.5 The Audit Process
9.6 Document Verification
9.7 Document Audit and Verification - A Case Study
10 Test; 10.1 Software Test Description for the Lion Sub-System
11 Problem Reporting and Corrective Action
12 Tools, Techniques and Methodologies
13 Code Control
14 Media Control
15 Supplier Control
16.0 Records Collection, Maintenance and Retention
16.1 Software Quality Metrics Analysis
17 Training
18 Risk Management
19 Comparison of the ISO 9000 Model with SEI's CMM.

Includes bibliographical references and index