Total organizational excellence : Achieving world-class performance / John S. Oakland.
Material type:
TextPublication details: Oxford ; Boston : Butterworth-Heinemann, 1999Description: 271 p. : ill. ; 24 cmISBN: 9780750632096Subject(s): Total quality management | Benchmarking (Management) | Leadership | Teams in the workplaceDDC classification: 658.562
Books-General
| Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| UMI Main Library | Seen During Stock-taking | 658.562 OAK (Browse shelf(Opens below)) | Available | 2002-365 |
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| 658.562 GYG Six sigma for dummies / | 658.562 MAN Managing with total quality management : | 658.562 MIL Improving service quality in the global economy : | 658.562 OAK Total organizational excellence : | 658.562 TEA Achieving quality performance : | 658.563 PRO Productivity and quality management : | 658.563 PRO Productivity and quality management : |
Includes bibliographical references (p. [261]-264) and index.
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