Performance-based management : What every manager should do to get results / Judith Hale.
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Contents:
How leaders set the direction -- How to provide direction -- How to set expectations -- How to identify behaviors that lead to performance -- How to use orientations and training effectively -- How to use job aids to support performance -- How to make giving feedback less painful -- How to recognize and reward people.

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Includes bibliographical references and index.
How leaders set the direction -- How to provide direction -- How to set expectations -- How to identify behaviors that lead to performance -- How to use orientations and training effectively -- How to use job aids to support performance -- How to make giving feedback less painful -- How to recognize and reward people.
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