Services management : An integrated approach / edited by Bart Van Looy, Paul Gemmel and Roland Van Dierdonck.
Material type:
TextPublication details: Essex, England : Pearson Education Ltd., c2003Edition: 2nd edDescription: xxvi, 529 p. : ill. ; 25 cmISBN: 9780273673538Subject(s): Service managementDDC classification: 658.8
Books-General
| Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| UMI Main Library | 658.8 SER (Browse shelf(Opens below)) | Available | 2010-2949 | ||
| UMI Main Library | 658.8 SER (Browse shelf(Opens below)) | Available | 2010-2955 | ||
| UMI Main Library | Seen During Stock-taking | 658.8 SER (Browse shelf(Opens below)) | Available | 2010-2951 | |
| UMI Main Library | Seen During Stock-taking | 658.8 SER (Browse shelf(Opens below)) | Available | 2010-1092 | |
| UMI Main Library | Seen During Stock-taking | 658.8 SER (Browse shelf(Opens below)) | Available | 2010-2946 | |
| UMI Main Library | Seen During Stock-taking | 658.8 SER (Browse shelf(Opens below)) | Available | 2010-2954 | |
| UMI Main Library | Seen During Stock-taking | 658.8 SER (Browse shelf(Opens below)) | Available | 2010-1089 |
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| 658.8 SER Services management : | 658.8 SER Services management : | 658.8 SER Services management : | 658.8 SER Services management : | 658.8 SER Services management : | 658.8 SHA Marketing management Readings: | 658.8 TRA Outsmarting goliath : |
Includes bibliographic references and index.
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