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Improving library and information services through self-assessment : a guide for senior managers and staff developers / Margaret kinnell, Bob Usherwood, Kathryn Jones

By: kinnell, Margaret Contributor(s): [Usherwood, Bob] | [Jones, Kathryn]Material type: Text

TextSeries: British library research and innovation report, 172Publication details: London : Library Association Publishing, c1999Description: vii, 180 p. : ill. ; 24 cmISBN: 1856043363Subject(s): Library administration | Libraries planning | Quality control | Documentaion, servicesDDC classification: 025.1

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Current library	Call number	Status	Date due	Barcode
Archives Centre	025.1 KIN (Browse shelf(Opens below))	Withdrawn Item		2001-001

Table of Contents

Introducing self-assessment
Quality in context
The push to self-assessment
Self-assessment criteria for library and information services
Undertaking self-assessment
Self-assessment and the planning process
Self-assessment in library and information services

Includes Bibliography and index

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