Managing customer service / edited by David Pardey.

Contributor(s): Pardey, DavidMaterial type: TextTextSeries: SuperseriesPublication details: Oxford ; Burlington : Pergamon Flexible Learning : Elsevier, 2007Description: xi, 99 p. : ill. ; 30 cmISBN: 9780080464190 Subject(s): Customer servicesDDC classification:
Item type: Books-General
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