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Meeting customer needs / Ian Smith.

By: Smith, Ian, 1953-Material type: Text

TextSeries: [Institute of Management series]Publication details: Oxford ; Boston : Corby, Northants : Butterworth/Heinemann ; Institute of Management Foundation, 1997Edition: 2nd edDescription: xi, 231 p. : ill. ; 24 cmISBN: 0750633913Subject(s): Marketing | Customer servicesDDC classification: 658.802

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Holdings
Current library	Collection	Call number	Status	Date due	Barcode
UMI Main Library		658.812 SMI (Browse shelf(Opens below))	Available		99-106
Mbarara Centre Library	Seen During Stock-taking	658.802SMI (Browse shelf(Opens below))	Available		2011-1031

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Includes bibliographical references and index.

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