Customer service pocketbook / Tony Newby and Sean McManus.
Material type:
TextPublication details: Arlesford : Management Pocketbooks, 2002Edition: 2nd edDescription: 102 p. : ill. ; 10 cmISBN: 9781903776001Subject(s): Customer serviceDDC classification: 658.812
Books-General
| Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Gulu Centre Library | Seen During Stock-taking | 658.812 NEW (Browse shelf(Opens below)) | Available | 2011-703 |
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| 658.812 JON Customer communications, 2007-2008 / | 658.812 KES Measuring and managing customer satisfaction : | 658.812 NAS Delighting your customers : | 658.812 NEW Customer service pocketbook / | 658.812 PEP Managing customer relationships : | 658.812 REL Relationship marketing for competitive advantage : | 658.812 SOU The customer experience edge : |
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