Normal view MARC view ISBD view

Managing customer service / Jenny Hayes and Frances Dredge.

By: Hayes, Jenny Contributor(s): Dredge, Frances Material type: Text

TextPublication details: Aldershot : Gower, c1998Description: xii, 169 p. ; 24 cmISBN: 9780566080050Subject(s): Customer servicesDDC classification: 658.812

Item type:

Books-General

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings ( 1 )
Comments ( 0 )

Holdings
Current library	Collection	Call number	Status	Date due	Barcode
UMI Main Library	Seen During Stock-taking	658.812 HAY (Browse shelf(Opens below))	Available		2011-677

There are no comments on this title.

to post a comment.

Back to results

1 The two faces of civil society :
by Ndegwa, Stephen N.
2 Citizens and governance toolkit :
3 Mobilising social justice in South Africa :
4 Civil society & development :
by Howell, Jude
5 Applying public administration in development :
6 Citizens and governance toolkit :
7 Direct funding from a southern perspective :
8 Proceedings of the fifth international conference of the new or restored democracies.
9 Africa works :
by Chabal, Patrick,
10 NGO accountability :
11 Fostering intersectoral partnering :