Building a service culture / Barrie Hopson ... [et al.].
Material type:
TextPublication details: Aldershot, Hampshire ; Brookfield, Vt., USA : Gower, c1999Description: xi, 160 p. : ill. ; 22 cmISBN: 9780566081392Subject(s): Customer servicesDDC classification: 658.812
Books-General
| Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| UMI Main Library | 658.8/12 (Browse shelf(Opens below)) | Available | 2011-150 |
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| 658.788 GLO Global logistics and distribution planning : | 658.788 LOW Storage and distribution in supply chains / | 658.788 LOW Storage and distribution in supply chains / | 658.8/12 Building a service culture / | 658.8/12HAY Measuring customer satisfaction and loyalty : | 658.8 22 HOM Marketing management : | 658.8 22 HOM Marketing management : |
Includes index.
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