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Building a service culture / Barrie Hopson ... [et al.].

Contributor(s): Hopson, Barrie | Lifeskills International Ltd Material type: Text

TextPublication details: Aldershot, Hampshire ; Brookfield, Vt., USA : Gower, c1999Description: xi, 160 p. : ill. ; 22 cmISBN: 9780566081392Subject(s): Customer servicesDDC classification: 658.812

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Current library	Call number	Status	Date due	Barcode
UMI Main Library	658.8/12 (Browse shelf(Opens below))	Available		2011-150

Includes index.

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