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Details for:
The complete idiot's guide to great customer service /
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The complete idiot's guide to great customer service /
Ron Karr and Don Blohowiak.
By:
Blohowiak, Don
Contributor(s):
Karr, Ron
Material type:
Text
Publication details:
New York :
Macmillan,
1997
Description:
352 p. ; 24 cm
ISBN:
9780028619538
Subject(s):
Customer services
DDC classification:
658.812
Item type:
Books-General
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658.812 JON
Customer communications, 2007-2008 /
658.812 JON
Customer communications, 2007-2008 /
658.812 KAR
The complete idiots guide to great customer service /
658.812 KAR
The complete idiot's guide to great customer service /
658.812 KAR
The customer :
658.812 KAR
The customer :
658.812 KES
Measuring and managing customer satisfaction :
Includes index.
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