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The complete idiot's guide to great customer service / Ron Karr and Don Blohowiak.

By: Blohowiak, DonContributor(s): Karr, RonMaterial type: Text

TextPublication details: New York : Macmillan, 1997Description: 352 p. ; 24 cmISBN: 9780028619538Subject(s): Customer servicesDDC classification: 658.812

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Current library	Call number	Status	Notes	Date due	Barcode
UMI Main Library	658.812 KAR (Browse shelf(Opens below))	Available	Resource for Academic reference, Research and Development		99-563

Includes index.

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