Handling complaints pocketbook / (Record no. 1976)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00601nam a2200205 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20181121135753.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110719t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781870471916 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UMI |
| Transcribing agency | UMI |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | BOD |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Boden, Angelena |
| 245 ## - TITLE STATEMENT | |
| Title | Handling complaints pocketbook / |
| Statement of responsibility, etc. | Angelena Boden. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | iv, 105 p. : |
| Other physical details | ill. ; |
| Dimensions | 10 cm |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | The management pocketbook series |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| Form subdivision | Handbooks, manuals |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Consumer complaints. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Consumer complaints |
| Form subdivision | Handbooks, manuals |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books-General |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Item Still in Circulation | Seen During Stock-taking | UMI Main Library | Mbarara Centre Library | 07/19/2011 | 658.812 BOD | 2011-693 | 07/19/2011 | 07/19/2011 | Books-General |