The Citizen's Charter :
The Citizen's Charter : Second report, 1994 /
Presented to Parliament by the Prime Minister and the Chancellor of the Duchy of Lancaster by Command of Her Majesty, March 1994.
- London : HMSO, 1994.
- 132 p. : col. ill., coat of arms ; 30 cm.
- Cm (Series) (Great Britain. Parliament) ; 2540. .
0101254024
Administrative agencies--Evaluation.--Great Britain
Executive departments--Evaluation.--Great Britain
Privatization--Great Britain.
Government business enterprises--Great Britain.
Government productivity--Great Britain.
350.8 / CIT
0101254024
Administrative agencies--Evaluation.--Great Britain
Executive departments--Evaluation.--Great Britain
Privatization--Great Britain.
Government business enterprises--Great Britain.
Government productivity--Great Britain.
350.8 / CIT