Total quality management in the public sector :
Morgan, Colin.
Total quality management in the public sector : An international perspective / Colin Morgan and Stephen Murgatroyd. - Buckingham, England ; Philadelphia : Open University Press, 1994. - xii, 212 p. : ill. ; 23 cm.
Includes bibliographical references (p. [195]-200) and index.
0335191037 9780335191024
Total quality management in government.
350.0078 / MOR
Total quality management in the public sector : An international perspective / Colin Morgan and Stephen Murgatroyd. - Buckingham, England ; Philadelphia : Open University Press, 1994. - xii, 212 p. : ill. ; 23 cm.
Includes bibliographical references (p. [195]-200) and index.
0335191037 9780335191024
Total quality management in government.
350.0078 / MOR