The customer is boss :
Tschohl, John
The customer is boss : A practical guide for getting what you paid for and more / John Tschohl. - Minneapolis, Minn. : Best Sellers Pub., [1993]. - 219 p. ; 23 cm.
9780963626806
Customer relations.
Customer services.
Consumer education.
381.33 / TSC
The customer is boss : A practical guide for getting what you paid for and more / John Tschohl. - Minneapolis, Minn. : Best Sellers Pub., [1993]. - 219 p. ; 23 cm.
9780963626806
Customer relations.
Customer services.
Consumer education.
381.33 / TSC