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Customer is king :

Craven, Robert

Customer is king : How to exceed their expectations / Robert Craven. - London : Virgin Books, 2008 - xiv, 215 p. : ill. ; 23 cm. - Virgin Business Guides .

ISBN: 9780753509685

Subjects--Topical Terms:
Customer care

Dewey Class. No.: 658.812 / CRA

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