Balanced scorecard step-by-step :
Niven, Paul R.
Balanced scorecard step-by-step : Maximizing performance and maintaining results / Paul R. Niven. - New York : Wiley, c2002. - xviii, 334 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0471078727 (CLOTH : alk. paper)
Organizational effectiveness--Measurement.
Performance--Measurement.
658.4013 / NIV
Balanced scorecard step-by-step : Maximizing performance and maintaining results / Paul R. Niven. - New York : Wiley, c2002. - xviii, 334 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0471078727 (CLOTH : alk. paper)
Organizational effectiveness--Measurement.
Performance--Measurement.
658.4013 / NIV