Conflict resolution :
Dana, Daniel.
Conflict resolution : Mediation tools for everyday worklife / Daniel Dana. - New York : McGraw-Hill, c2001. - xii, 169 p. ; 23 cm. - A briefcase book .
Includes index.
0071364315 (acidfree paper)
Conflict management.
Mediation.
Interpersonal conflict.
658.4053 / DAN
Conflict resolution : Mediation tools for everyday worklife / Daniel Dana. - New York : McGraw-Hill, c2001. - xii, 169 p. ; 23 cm. - A briefcase book .
Includes index.
0071364315 (acidfree paper)
Conflict management.
Mediation.
Interpersonal conflict.
658.4053 / DAN