Measuring performance for business results /
Zairi, Mohamed.
Measuring performance for business results / Mohamed Zairi. - London ; New York : Chapman & Hall, c1994. - xvii, 310 p. : ill. ; 25 cm.
Includes bibliographical references (p. [287]-306) and index.
9780412574009
Total quality management--Evaluation.
Benchmarking (Management)
Performance--Evaluation.
658.562 / ZAI
Measuring performance for business results / Mohamed Zairi. - London ; New York : Chapman & Hall, c1994. - xvii, 310 p. : ill. ; 25 cm.
Includes bibliographical references (p. [287]-306) and index.
9780412574009
Total quality management--Evaluation.
Benchmarking (Management)
Performance--Evaluation.
658.562 / ZAI